Privacy Policy

At VIVIA, we take your privacy and the security of your personal information very seriously. This privacy policy outlines how we collect, use, and protect the information you provide to us when using our website.

  1. Information Collection: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website. This information is necessary to process your order and provide a seamless shopping experience.
  2. Use of Information: We use the information you provide to process your orders, communicate with you about your purchase, and provide customer support. We may also use your information to send you promotional emails or newsletters if you have opted in to receive them. You can unsubscribe from these communications at any time.
  3. Data Security: We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption technologies and secure payment gateways to ensure the confidentiality of your data.
  4. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your order (e.g., sharing your shipping address with our shipping partners).
  5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You can adjust your browser settings to refuse cookies or be notified when cookies are being sent.
  6. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
  7. Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete that information from our records.
  8. Your Rights: You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any concerns about the handling of your data, please contact our customer support team.

By using our website, you consent to the terms of this privacy policy and the collection and use of your personal information as described herein.

We reserve the right to update or modify this privacy policy at any time. We encourage you to review this policy periodically for any changes. If you have any questions or need further information, please don't hesitate to contact us.

Thank you for trusting VIVIA with your personal information. We value your privacy and will continue to prioritize the security and confidentiality of your data.